CANCELLATION POLICY

AgeLess SPA adheres to a 48-hour cancellation policy. We ask that you provide 48 hours notice when canceling or rescheduling any appointments. Please note, all appointment reschedules are 25% of the total service amount, all appointment cancellations will result in a 50% charge of the full appointment price, and lastly, all No-Show appointments will result in your reservation payment method being charged the full-service price. A credit card is required for reserving any spa service(s) scheduled.

Gift Card & Certificate Policy

Your use or possession of our Gift Cards or Certificates is considered acceptance of our terms. Gift Cards & Certificates must be present when making payments. Gift Cards & Certificates are non-refundable, non-returnable, and non-redeemable for cash unless under a specific denomination set by NYS. All Gift Cards & Certificates sold on or after 12/10/2022 expire 9yrs from the purchase date unless otherwise stated. All Gift Cards & Certificates sold before 12/10/2022 expire 5yrs from the purchase date. Please treat them like cash; they're not replaceable if lost, stolen, or reimbursable if used without authorization. There is a non-negotiable $10 re-activation fee per expired gift card if you wish to use your Gift Card or Certificate funds after the 5-year expiration date or otherwise stated date.